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General FAQ’s

Participating in our auctions is simple. First, create an account or log in. Then, browse our listings, place your bids, and keep an eye on the live bidding. If you have the highest bid when the auction ends, you win the item!

Congratulations! If you're the highest bidder when the auction closes, you'll receive a notification. You'll then be directed to complete the payment process. Once your payment is confirmed, the item will be prepared for shipping or collection, depending on the auction details.

Absolutely! You have the option to place manual bids in real time during the auction. Alternatively, you can set up an automatic bid, which will increase your bid incrementally up to your specified maximum amount. This way, you can stay competitive without actively monitoring the auction.

There may be a buyer's premium, a small percentage added to the final bid amount. This helps cover administrative costs and ensures the sustainability of our platform. The auction listing will also clearly outline any applicable taxes or shipping fees.

We encourage all bidders to carefully consider their bids before placing them. Winning an auction is a commitment to purchase the item. If you change your mind after winning, it can negatively affect the integrity of the auction process. However, if you encounter exceptional circumstances, please contact our customer support team to discuss possible solutions.